Monday, August 25, 2008

The Birthday Mac Cracked

For my-Congratulations on Your New Job/Happy Birthday-present, my ever thoughtful Randy placed an order to procure me my very own MacBook laptop. I was overjoyed with such an exciting, functional gift. He placed the order back in June. I couldn't wait to finally have it in hand! The plan was that during his visit to the US to see family, he would pick up the Mac and hand-carry it back down to Panama. Rand carefully packed the sparkling, new machine in his backpack and boarded the first of several planes that would transport him back to Boquete.

He arrived safe and sound. We're not sure where or how it happened, but unfortunately, the computer did not arrive in the same, splendid shape as the husband. When I opened it, it looked like the screen had some bunched up, protective film on it. I booted it up and saw that it was not protective film at all. It was actually several mammoth cracks in the LCD screen. I had to talk myself down in order to not start crying....months of anticipation were met with a shocking and crushing discovery. The screen was so badly shattered that it was completely unusable. Logistics. It's not like there is a neighborhood Mac store around the corner here in Boquete.....

We think the story will have a happy ending though. The 3rd party supplier from whom we purchased the computer had pity on us and is replacing it at no cost (except the $350 to get the cracked system back to the US and the new one back here to Panama). We will certainly take it though. At least we're not out the cost of a whole new machine. We are holding our breath that Macbook Numero Dos one will make it to us unscathed. Keep your fingers crossed for us, Chums!

3 comments:

Kelly and John said...

Man, James, what a big time BUMMMMMMER!!! I am glad you're getting a new one and know you'll love it so much! What a sweet little Rand to get it for you. Hugs and kisses (mwwwwwwaaaaaaaaaah - that's me sending you a kiss!)

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